ITService Packages

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White Glove Preferred Essentials
8:00am – 5:OOpm (on demand) HelpDesk arrow arrow arrow
Ticketing Tool for Managing IT Support Requests arrow arrow arrow
In-Depth Descriptions on All IT Related Tickets and Projects arrow arrow arrow
Dedicated Client Lead Engineer Provided arrow arrow
Virtual CIO Services arrow
Design and Architecture Planning and Budgeting arrow
24 x 7 System and Network Monitoring arrow arrow arrow
IT Reporting arrow arrow arrow
IT Diagrams and Documentation arrow
Desktop, Laptop and Server Patch Management arrow arrow arrow
Mobile Device Management arrow arrow
Pre-Scheduled Onsite Support arrow arrow
Schedule IT Management Reviews arrow
IT Backup and Continuity Management arrow
Facilities and Server Room Management arrow arrow
Procurement Support arrow arrow arrow
Managed Firewall (optional) arrow
Managed Antivirus (optional) arrow
Inventory Tracking arrow
IT Best Practice Coaching and Training arrow
Unlimited Support Hours arrow
Compliance Readiness arrow
Provide Intermediary Support for Line of Business Applications arrow
IT Policy review arrow
Access to Discounted Essentials Services arrow arrow
Access to After Hours Support arrow arrow
  • white-glove

    White Glove

    We provide all pro-active IT related services for your organization for a set fixed monthly price per user. We’ll manage and monitor all your organizations servers, workstations, laptops, and mobile devices 24/7.

  • Preferred


    This package focuses on the core priorities of your IT network. It includes a customized allotment of pre-scheduled on site visits to fundamentally meet IT best practice. This is also a great option for augmentation purposes for organizations that have internal IT staff.

  • Essentials


    While proactive IT management is recommended to meet IT best practice, this is our most basic service option which allows your organization to access our services via a rudimentary IT support package. We provide this service at an hourly rate and on a limited basis.